All reservations at Srinivasa Residency Group, Tirupati are subject to availability and are confirmed only upon receipt of a valid booking acknowledgement from our reservations team. Guests are kindly requested to provide accurate personal details, including a valid government-issued identification, at the time of booking. Srinivasa Residency Group reserves the right to decline or cancel any reservation that does not meet our guest policy requirements.

Cancellation terms vary by room type and rate plan selected at the time of booking, and guests are advised to review the specific conditions applicable to their reservation before confirming. Refunds, where applicable, will be processed through the original mode of payment within a reasonable period as communicated by our team. Srinivasa Residency Group cannot be held responsible for delays in refund processing attributable to third-party booking platforms or financial institutions.

Standard check-in and check-out times apply as communicated during the booking process; early check-in or late check-out may be arranged subject to availability and may attract an additional charge. All guests are required to present a valid government-issued photo identification and the booking confirmation at the time of check-in. Srinivasa Residency Group welcomes both business and leisure travellers visiting Tirupati and endeavours to make the arrival and departure experience as smooth and comfortable as possible.

Srinivasa Residency Group accepts payment through modes as displayed at the property or communicated during the reservation process. Full or partial advance payment may be required at the time of booking or check-in, depending on the rate plan chosen. Any incidental charges or additional services consumed during the stay must be settled in full prior to check-out.

Guests are expected to conduct themselves in a manner that is respectful of fellow guests, staff, and the property at all times, in keeping with the values and hospitality tradition of Srinivasa Residency Group. Any damage caused to hotel property, furnishings, or facilities as a result of a guest's actions will be the financial responsibility of the guest concerned. The hotel reserves the right to request that any guest whose behaviour is deemed disruptive or harmful vacate the premises, without entitlement to a refund.

Srinivasa Residency Group is committed to maintaining high standards of cleanliness, hygiene, and safety throughout our property in Tirupati, ensuring a comfortable environment for every guest. Guests are requested to comply with all safety guidelines, fire evacuation procedures, and any health-related protocols displayed or communicated on the premises. The hotel will not be liable for loss of personal belongings unless they have been deposited with the management for safekeeping.

Srinivasa Residency Group collects and retains guest information solely for the purposes of processing reservations, fulfilling legal obligations, and enhancing the quality of our services. Personal data will not be shared with third parties except where required by law or necessary to complete the services requested by the guest. Guests may contact our team to request access to, correction of, or deletion of their personal information held by the hotel, in accordance with applicable privacy regulations.